Tempo HD. Perth metro delivery and local pickup only. Contact store for details.

Stocked items :

We offer a full refund of the product price for unopened products due to incorrect size, suitability or change of mind for products purchased within the previous 3 months. Customers must be able to provide proof of purchase and product packaging must be in good condition. Return shipping and costs are the purchasers responsibility. 

No returns accepted on Equipment (Stethoscopes, BP monitors etc.) , Nutritional products and any other products which are not supplied in sealed packaging as they cannot be restocked due to personal hygiene considerations or where customer storage conditions cannot be ascertained. 

Special order items:

No returns or refunds accepted for Special order items.

WA

Standard delivery fee $9.90 per delivery.

Orders over $200 are delivered free of charge.

Perth Metro same day – Monday to Friday - order before 1200hrs

Same day delivery fee of $35.00 per delivery

SA

Standard delivery fee $9.90 per delivery.

Orders over $250 are delivered free of charge.

NSW / VIC / QLD / ACT

Standard delivery fee $18.80 per delivery.

Orders over $350 are delivered free of charge.

NT & TAS

Please contact store on sales@trugrademedical.com.au for a freight quote specific to your requirements

Packaging

To minimize waste, we reuse packaging. Hence, your order may be received in packaging that has a different brand name or marking as to the product/s you ordered.  Rest assured that we take ensure your delivery has been packed in conformity to your order and the packaging you receive has sufficient integrity to ensure damage free delivery.