Incontinence Products Now Available in Cartons Only
A small change for a smoother, more efficient shopping experience
We’ve made a small update to how we offer our incontinence products online to better serve you. From now on, the incontinence care products such as pads and pulls ups, will be available exclusively in carton quantities.
This change helps us keep your experience smooth and consistent while also allowing us to manage shipping and service more efficiently; so you continue to get the affordability, quality and reliability you have come to expect from us.
Whether you're a regular user or purchasing for someone in your care, having full cartons on hand means fewer re-orders and better stock on your shelf. For most of you, as you purchase in carton quantities currently, there is no change. For those who currently purchase in pack quantities, it would mean planning a bit further out to order your products.
Our Commitment to Sustainability

This update is also a step forward in our sustainability journey. By moving to carton-only sales, we’re helping reduce packaging, lower the frequency of transport trips, and cut down on emissions.
It’s a small change that contributes to a greener, more responsible way of doing business; for our customers and the planet.
Need Support?
If you’re affected by this change or need help with your order, please don’t hesitate to reach out by clicking here or contacting our customer service team directly.
Emali: sales@trugrademedical.com.au
Phone: (08) 9455 7834
We’re here to help find the best solution for your needs.